Privacy Policy for Agrostis Sports Surface Consulting
Last updated: 14th October 2025
1. Introduction
Agrostis ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [www.agrostis.co.uk](http://www.agrostis.co.uk) (the "Website").
By using our Website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, or any other information you voluntarily submit via contact forms or email.
Technical Data: IP address, browser type, operating system, referring URLs, and pages viewed on our Website.
Usage Data: Information about how you interact with our Website, including time spent on pages and links clicked.
3. How We Collect Information
We collect information in the following ways:
Directly from You: Through contact forms, email enquiries, or newsletter sign-ups.
Automatically: Through cookies and similar tracking technologies when you browse the Website.
4. Use of Your Information
We may use your information to:
Respond to your enquiries and provide customer support.
Improve and optimise our Website and services.
Send updates or marketing communications (with your consent).
Comply with legal obligations.
5. Cookies and Tracking Technologies
Our Website uses cookies to enhance user experience. Cookies are small files stored on your device that help us understand how you use our Website.
You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of the Website.
6. Sharing Your Information
We do not sell or trade your personal information. We may share information with trusted third parties who assist us in operating our Website or conducting business, provided they agree to keep your information confidential.
We may also disclose information if required by law or to protect our legal rights.
7. Data Security
We take reasonable measures to protect your personal information from unauthorised access, alteration, or disclosure. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Policy or to comply with legal requirements.
9. Your Rights (UK GDPR)
Under UK GDPR, you have the right to:
Access the personal data we hold about you.
Request correction or deletion of your data.
Object to or restrict certain processing activities.
Withdraw consent where processing is based on consent.
To exercise these rights, please contact us at info@agrostis.co.uk
10. Third-Party Links
Our Website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.
11. Children’s Privacy
Our Website is not intended for children under 16. We do not knowingly collect personal data from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at Agrostis:
Email: info@agrostis.co.uk
Address: Agrostis Sports Surface Consulting, 21 Grove Park, Walsham le Willows, Bury St Edmunds, Suffolk, IP31 3AE.